sreerxxx
04/12/2024
We travelled from Kannur to Kollam. Train was late by 20 minutes.Our seats were in C 10 60 & 61.(window and middle) The tray was stuck. We were in a crammed position. Please note both of us are Senior citizens. We asked for a single black tea. They brought two horrible tea with milk. Really disappointed.👎
arunsxxx
29/11/2024
the seat is near to the door.. so i feel. iam sitting inside of the bathrooms... too much smell cleaning not good 😊
liji.xxx
05/11/2024
had a tough time with dead mobile batteries. this pemium train didn't have a single charging point or was hidden. also seats were too congested
sheejxxx
30/07/2024
The train unfortunately did not meet basic standards of comfort and cleanliness. The service was notably delayed at several stops, including mine, which caused significant inconvenience. Hygiene was a major issue; there were bugs under the seats, and the toilets were in a poor state, which made for an unpleasant experience. Additionally, the food quality was well below average, culminating in a distressing discovery of a cockroach in the food tray. Overall, this journey was disappointing and fell short of expectations.under im attaching a pic of bugs I found under my seat .(since the train was moving the pic is not clear ..)
antonxxx
13/05/2024
south Indian passengers should get their traditional food, but IRTC offering only North indian food, even pantri staff's are from north india.
jovanxxx
03/04/2024
The toilets were stinking. But that could be attributed to the civic sense of Indian passengers. We expect Vande Bharat to be on time every time. Dissappointed. Food quality can be improved.
shaamxxx
18/10/2023
Train quality with respect to bathroom is very bad as I got a ticket in C14 which is close to the cabin room.
it is worst in it's early days as well...it reached Shornur station well after the scheduled time and this trend continued as well.
I was made to purchase food from the pantry and a packet cost about 245...chapatti and rice followed by Ice-cream is very costly
At times the GPS was not working properly and I even pointed to the cre Members who tried to rectify by rebooting the system..then we were able to see the speed and not the next station
sreerxxx
11/10/2023
Food is really bad, many of the passengers didn't ate any main course food, only packed snacks are good, otherwise train is ok
santhxxx
03/10/2023
train was late by 30 minutes.Latrine door was not opening.Food not opted.One litre water is not required.Half is enough
ushakxxx
24/09/2023
We would like to give feedback on one thing though, it would be ideal if the food is served using a serving cart like how they do in flights as it would be make things easier for the person serving food and also to add electrical port inside the train for charging mobile phones
neetaxxx
01/06/2023
the train journey was very comfortable
the oily snack was not upto the mark but packet snacks were good. rate of snack tray should be mentioned
aisrkxxx
25/05/2023
The food was not satisfactory. Kerala food should be served in the state of Kerala. But the food is North Indian food. No one likes the food.
not good.