taposxxx
18/06/2024
train late by 4 hrs. reaching vasai at that time with no local trains further aggravated our problems.
Train should not be late by more than an hour, if at all unavoidable
desaixxx
31/12/2023
actually I wanted to give zero ratings bit there is no option for that..... even after booking in advance prior to 2 months our seats were not confirmed and we were told to travel with rac that is 2 people with same numberš worst train
piyaixxx
26/12/2023
Attendar was really bad and he was showing tantrums, we just asked to change the pillow and blankets, he asked to use the same ones which was used by the previous passengers.
mitalxxx
28/11/2023
train staf from Chandigarh was very very rude.. passengers se kaise bat karni he unko pata nahi. hum ne 1st AC me travel kiya koi cleaning nahi. washroom to bohat gaande the. first AC ki ye halat he socha baki coach ka kya hoga...fir kabhi es train me travel nahi karongi
parvixxx
06/06/2023
toilet water not available in coach S2 last 8hrs and cleaning not done in full journey
water bottle MRP15 RS but sell in 20 RS
catters employe Behaviour not good
manavxxx
28/05/2023
it was like a general coach feeling 2AC, Indian toilets on both sides, no napkin and bedsheets to cover blanket, no cleanliness, toilets were not at all clean, there was nobody to look after cleanliness, pathetic experience
girijxxx
19/07/2022
it was a worst nightmare as the train got cancelled near Kota junction because of goods train accidentally derailed in front of that. none of the measures were taken by govt of India in supporting passengers to their destiny
godwixxx
22/04/2019
Zero for food quality
Pantry guys charge double
Previous day's items (paratha, wada) given for breakfast
Zero for train toilets
Zero for train quality
for housekeeping
2 for punctuality
Toilets are Stinking & not maintained.
Train is smelling bad.
Only 2 bedsheets given. Had 2 use old pillows & blankets.
naikdxxx
26/02/2019
not cleaning, no water, no t. c taken round. no police taken round. extra people without ticket. pantry charge. is very high. no food quality. plz check. myself travel on 24th Feb.
sana2xxx
08/06/2018
the attendants must be active and learn to beahve properly if a passenger is spending so much they must recieve the services properly.No pillows given when asked for changing quilts of left passengers only one pillow cover was given and then the revert given was 'Yahi h bas itna hi milta h' no towels were given.
vinodxxx
29/05/2018
The people in the train seem that they have own the property of certain boggie which is alloted to them in such a way you can see in photo, there should be some rule & regulations that should be followed by the passenger who are traveling
dinesxxx
01/10/2017
cleanliness -
boarded the train at NZM and the seats were full of dust.....people used newspapers and cloths to clean the seats....there were four contract guys for cleaning they showed only at night with a bottle of phenyl and one wiper... he sprayed the phenyl and later cleaned the phenyl and somewhere in between as per his wish...cockroaches were roaming here and there....
punctuality - was late at NZM by an hour but covered it...but at BRC was again delayed by 15mins due to non availability of green signal to enter platform....
food- i did not avail food from the pantry...but observed a non pantry guy hawking alongwith the pantry guys all along the route...dont know how he got entry...
also the pantry guys selling masala chai...were throwing the packets of masala chai on the floor of the coach...